The Site and its third-party service providers collect information about you from a variety of sources, including information you provide directly to us and information we collect about you when you interact with us. For example, we and our third-party service providers collect information both directly and indirectly from you when you:
We may combine any of the information collected about you for the purposes described in this Privacy Statement.
Sodexo does not support Do Not Track browser settings and does not currently participate in any Do Not Track frameworks that would allow any of our sites to respond to signals or other mechanisms from you regarding the collection of your personal information. However, our sites do not track any personally identifiable information on our sites unless you intentionally provide it to us (such as when you create an account, request customer service or make a purchase).
Personally identifiable information is information that allows you to be identified or contacted individually. We collect personally identifiable information you provide when you place an order, send us an email or otherwise contact us through the Site.
This information may include:
We use personal information as described above to operate, administer and improve the Site, deliver the services or carry out the transactions you have requested, improve our services, provide you with more effective customer service, perform research and analysis aimed at improving our products, services and technologies, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, accomplish the billing function, display content and advertising that are customized to your interests and preferences, and comply with government regulations. We also use personal information about you to communicate with you about the Site, transactions with you, and additional products and services you may find of value. To do all of this, we combine personal and non-personal information, collected online and offline, including information from third party sources.
We may disclose personal information about you to any of our affiliated companies for the purposes described above. We may also disclose certain information about orders placed through this site to the establishment that has contracted with Sodexo to offer this online ordering service to you. Sodexo and its affiliated companies will not disclose personal information covered by this Privacy Statement to others except to provide products or services you’ve requested, or to third-party vendors who assist us by providing services related to your use of the Site and Sodexo’s business. We may partner with third parties to provide advertisements to visitors through the Site. These third parties are only provided the information necessary to perform their services and are only permitted to use such information for the provision of such services. We may also aggregate general statistics that we gather about visitors, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.
Our websites and mobile services are intended for a general audience and are not directed to children under the age of 13. Please contact us if you believe that we may have collected information from your child and we will work to delete it.
When you create an Account and provide your email address, we will periodically send you administrative e-mails, free newsletters, and e-mails that directly promote the use of our Site or services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you administrative emails, including notices of any updates to our Terms or Privacy Statement. If you wish to opt out of administrative emails, you must delete your account entirely and cease use of the service.
Sodexo online services may allow users to post messages and submit their own content (e.g., stories, comments, blogs, postings, etc.), which may include personal information. You are responsible for all actions resulting from any information, including personal information, which you post on Sodexo Online. Please remember that any information you post becomes public information, is not subject to this Privacy Statement, and Sodexo is not responsible for the results of such postings.
Sodexo may disclose personal information about you as required by law. In addition, Sodexo may disclose personal information about you in the unlikely event Sodexo deems release necessary to protect Sodexo legal rights or to protect the personal safety of users of the Site or members of the public.
In the event that all or a portion of Sodexo, or substantially all the assets of Sodexo, is sold to another business entity, personally identifiable information collected from the Site will likely be among the assets transferred to such business entity.
Sodexo may make anonymous your personal information by cleansing it of any information which might allow you to be identified or contacted, and combine this non-personal information with that of other visitors to the Site. Sodexo may use this non-personal information for internal business purposes, such as analysis and planning by Sodexo’s marketing and customer service departments. We may also sell or otherwise disclose information that we have made anonymous to third parties including business partners and others.
In addition, when you visit the Site, as with many other Web sites, certain information is automatically logged about your visit. This information may include your computer’s Internet protocol (IP) address, which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, and referring Web site. Sodexo may use this data for the purposes described above under “Use and Disclosure of Information.” Sodexo may make anonymous this information, as well; in which event, Sodexo may use or disclose the information as described above for other anonymous information.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Site that depend on cookies.
In addition to the information described above, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use our mobile applications.
If you utilize any of the location-based services in our mobile applications we and our third-party service providers may collect, use, and share location data, including the real-time geographic location of your device. We use such information to provide and improve location-based products and services. You may opt-out from further allowing us to have access to your location data by adjusting the permissions in your mobile device.
We seek to keep your Personal Information secure and implement reasonable technical, administrative, and physical safeguards to help us protect such information from unauthorized access, use, and disclosure. When we collect or transmit sensitive information such as a credit card number, we use industry standard methods to protect that information. We also request that our third-party service providers use commercially reasonable security measures to protect your information from unauthorized access or use. However, no method of electronically transmitting or storing data is ever completely secure, and therefore, we cannot guarantee that your information will never be accessed, used, or disclosed in a manner that is inconsistent with this Privacy Statement.
Sodexo may provide links to external sites as a convenience to visitors to the Site. The inclusion of any link does not imply Sodexo’s endorsement of such external Web site or the products and services offered at such site. Sodexo is not responsible for the privacy practices or the content of such Web sites. Please note that if you link to a third-party site from this Web Site, any information you reveal on that site is not subject to the Sodexo Privacy Statement. Therefore, you should consult the Privacy Statement of each site that you visit.
You may provide any questions, comments or concerns about this Privacy Statement by email toy Privacy.NorAm@sodexo.com.